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Legal · Draft

Privacy policy

Last updated: [Date to be confirmed]

Draft template — to be reviewed by legal counsel before publication. This document is a generic starting point and does not yet reflect final commercial, regulatory or partner arrangements. Bracketed items are placeholders to be confirmed.

Scope

This policy explains how [Legal entity name] (“PayNex”, “we”) handles personal information when you visit this website, contact us, or use our services once available.

Information we collect

  • Information you provide — such as your name, business name, email, phone number and message when you contact us.
  • Onboarding information — business and identity documents required for merchant due diligence, if you apply for services.
  • Technical information — basic data your browser sends, such as device type and pages visited, where analytics are enabled. [Confirm analytics tools]
  • Payment information — payment details are intended to be processed by licensed partner providers; we aim to receive only transaction status and references.

How we use information

  • To respond to inquiries and provide requested services.
  • To perform onboarding, verification and risk checks required by law or by partners.
  • To operate, secure and improve our services.
  • To meet legal, regulatory and accounting obligations.

Sharing with third parties

We may share information with payment partners and bill-payment networks (subject to agreement), service providers acting on our behalf, and authorities where required by law.

We do not sell personal information.

Retention

We keep information only as long as needed for the purposes above or as required by law. [Retention periods to be confirmed]

Security

We use reasonable technical and organisational measures to protect information. No method of transmission or storage is completely secure.

Your choices and rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us.

Cookies

This site may use essential cookies and, where enabled, analytics cookies. [Cookie details to be confirmed]

Changes to this policy

We may update this policy. The “last updated” date will show when changes were made.

Contact

Questions about privacy: support@paynex.pk.